Support

Need help with Staya? Email support@getstaya.app.

How do I cancel my subscription?

Subscriptions are managed by Apple. On your iPhone: Settings, tap your name, Subscriptions, Staya, Cancel. Cancelling at least 24 hours before the period ends stops the next charge.

How do I get a refund?

Apple handles payments and refunds. Go to reportaproblem.apple.com and sign in with your Apple ID.

I reinstalled and my plan is gone.

Your progress lives under an anonymous account that survives reinstalls. Open the app and tap Restore on the plan screen. If it still looks wrong, email us.

How do I delete my data?

Email support@getstaya.app and we will delete your synced data and confirm.

Is my data private?

No ad tracking, no data sales, and the app does not ask for your identity. Full policy: getstaya.app/privacy